Get in Touch With Us
This page is for reaching the editorial team behind Best Michigan Online Casinos. We cover questions about our Michigan casino reviews, corrections to anything we have published, and general feedback on how the site ranks operators. Below you will also find what we cannot help with — account and payment problems sit with the casino itself, not with us — and where to turn for gambling support in Michigan.
How to Contact Our Editorial Team
Email is the only channel we run. Messages sent to [email protected] reach a person, not a ticket queue, and we aim to reply within two business days. We do not operate a phone line, and we cannot take contact through social accounts that may use our name.
A few details make a reply useful rather than a request for more information:
- The page or review you are writing about, and the operator's name if it involves one.
- What you expected to see versus what you actually saw — especially for bonus terms, which operators change without telling us.
- Whether you are writing as a player, an operator representative, or on behalf of a publisher.
- Never include passwords, full card numbers, Social Security numbers or copies of ID documents. We have no reason to ask for them, and if a message claiming to come from us does, it is not from us.
What We Can Help With — and What We Cannot
We are an independent comparison publisher. We do not hold funds, run games, process withdrawals or have access to any player account.
| Write to us about | Go to the casino instead |
|---|---|
| Outdated or incorrect bonus figures and wagering terms on our pages | A bonus that did not credit to your account |
| Feedback on our ranking criteria or review methodology | A withdrawal that is delayed or on hold |
| Suggesting an operator we should research | KYC and identity verification document requests |
| Broken links, display problems or unclear wording | Setting deposit limits, cooling-off periods or self-exclusion |
| Partnership and advertising enquiries | Disputed game results or account closures |
For anything in the right-hand column, the operator's live chat is almost always faster than email, and it creates a record on your account that a regulator can later review if you escalate.
Reporting a Problem With an Offer We List
Welcome offers move. A figure that was accurate when we researched it can change the following week, and the terms attached to it change more often than the headline number. If you see a mismatch, tell us which operator and what you were shown at sign-up.
Three examples of what we currently list, with the conditions that matter beside them:
- Raging Bull — 410% up to $10,000 plus 50 free spins. Our top-rated listing, and the one readers ask about most, largely because of the size of the headline number. That size is exactly why it needs reading twice: a percentage match at this level normally carries a substantial playthrough requirement, game weighting that excludes or part-counts table games, and a cap on what can be withdrawn from the free-spin portion. The stated maximum assumes a deposit large enough to trigger it, which most players will not make. Tell us if the terms you are shown differ from what we describe on the review page.
- Magician Bet — 101% no wagering. Listed because it answers the single most common complaint we get about casino bonuses: playthrough. A no-wagering structure means winnings from the bonus are not locked behind a multiple you have to clear. The trade-off is that no-wagering offers are usually smaller and more tightly capped than percentage-match deals, and minimum deposit rules, eligible-game lists and expiry windows still apply. Check the maximum bonus value before assuming it competes with the headline figures elsewhere on this site.
- Slots of Vegas — 375% bonus plus 50 free spins on Cash Chaser. Included for slots-first players, since the free spins are tied to a named title rather than a general pool. That specificity cuts both ways: the spins have no value to you if you do not want to play that game, spin value is typically fixed at a low denomination, and winnings from them commonly carry their own separate cap and playthrough. Deposit minimums and any bonus code must be applied at the time of deposit, not afterward.
Other operators we track — including Uptown Aces, Card Crush, Zumba Cards, BetUS, Amazon Jackpots, Slots and Casino and Bets.FM — carry their own terms. Always read the offer page on the operator's own site before depositing; where our wording and theirs disagree, theirs governs your account.
Advertising, Commission and Why It Does Not Buy a Position
Some links on Best Michigan Online Casinos are commercial. If you follow one and open an account, we may earn a commission from the operator. That costs you nothing extra and does not change the offer you receive.
It also does not decide rank. Our order comes from an editorial score built on the same factors for every site we look at: breadth of the game library across slots, table games and live dealer; the studios supplying those games; the real cost of the welcome bonus once playthrough, game weighting and caps are applied; published banking options and withdrawal limits; stated payout timelines; mobile and browser play; support availability; and licensing and fair-play certification. We research and verify published information — we do not deposit, play or withdraw, and nothing on this site is a tested result or a customer-review score. If you believe a ranking looks bought, write to us and say why; we would rather answer that question than leave it hanging.
Sponsorship and Partnership Enquiries
Operators and agencies can reach the same address. Please include the brand, the markets it is licensed for, and the offer in full with its conditions. We do not publish operator-supplied copy as editorial, we do not remove drawbacks from a review on request, and we decline placements that would require us to state a licence or regulatory status we cannot independently verify.
Who Can Use the Sites We Cover
Real-money online casino play in Michigan is limited to people aged 21 or over who are physically located within state lines when they play. Michigan-licensed operators run geolocation checks and identity verification, which normally means confirming your name, date of birth, address and the last digits of your Social Security number before a withdrawal is released. Have that ready at sign-up rather than at cash-out — verification is the most common reason a first withdrawal stalls.
Some brands listed on comparison sites operate offshore rather than under a Michigan Gaming Control Board license, and sweepstakes-style sites run on a different legal model again. Those distinctions affect what protection you have if something goes wrong. We do not claim a specific license for any operator we have not verified, and we will not state one on request. If your question is about the legal standing of a particular brand, ask and we will tell you what we have been able to confirm and what we have not. For anything with tax or legal consequences, consult a qualified professional rather than relying on a comparison site.
If Gambling Has Stopped Being Fun
We cannot close an account or process a self-exclusion for you — only the operator or the state program can do that. What we can do is point you in the right direction.
- The Michigan Gaming Control Board operates a responsible gaming database that lets you self-exclude from licensed internet gaming in the state.
- The Michigan Problem Gambling Helpline runs at 1-800-270-7117, free and confidential.
- The National Problem Gambling Helpline is available at 1-800-522-4700, or by texting 800GAM.
- Every licensed operator offers deposit limits, session reminders, time-outs and self-exclusion inside account settings. Setting a deposit limit before your first deposit is easier than adjusting one later.
Casino games carry a built-in house edge. Over time the math favors the operator, no strategy changes that, and money staked should be money you are prepared to lose. If you mention in your message that you are struggling, we will reply with resource information and nothing promotional.
Corrections Policy
- Send the page, the specific claim, and what you believe the correct position is.
- We check it against the operator's current published terms and any regulatory source that applies.
- If we got it wrong, we amend the page and update the review date shown on it.
- We reply either way, including when we have decided not to change anything and why.
Our pages carry a fact-check date for this reason. Anything you read here was accurate to the best of our research on that date and may have moved since.
Before You Write
If your question is about how a particular offer's playthrough works, the individual review page for that operator usually answers it in more detail than an email can. Readers comparing regulatory frameworks outside the US sometimes find our coverage of casinos operating outside GamStop in the UK a useful contrast, though it has no bearing on Michigan law or on which sites you may legally use here.
Everything else, send it over. Reader corrections are a genuine part of how this site stays accurate, and we would rather hear that something is wrong than have it sit unchallenged. 21+. Play within your means.